Returns and Exchanges Returns & Exchanges Request Form Was your item purchased within the last 4 weeks, OR between November 1st and December 25th, 2022?(Required) Yes No Is your item in new and unused condition? Yes No Customer's Name on Original Order: First Last PhoneEmail Was your order placed on www.CrossCountrySki.com, by phone, or in person? www.CrossCountrySki.com Phone or In Person What is your 5-digit order number? What is your 12-digit receipt number? Please select if you would like an exchange or a refund: Exchange Refund Please tell us what size you would like us to send you for an exchange (if available): OR, would you like us to call you to discuss exchange options? Yes No Would you like us to put the refund back on store credit, or your original payment method? Store Credit Original Payment Method Comments:CAPTCHA