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Returns and Exchanges

*For manufacturer defects and warranty issues, please do not complete the form below – instead, call us at 1-800-832-2663.

Was your item purchased within the last 4 weeks?(Required)

Yes

No

Is your item in new and unused condition?

Yes

No

*By selecting "yes", customer agrees that if returned items are found NOT to be in new and unused condition, any refund will be at manager's discretion.

Customer's Name on Original Order:

First Last

Phone

Email

Was your order placed on www.CrossCountrySki.com, by phone, or in person?

www.CrossCountrySki.com

Phone or In Person

Please select if you would like an exchange or a refund:

Exchange

Refund

Please tell us what size you would like us to send you for an exchange (if available):

OR, would you like us to call you to discuss exchange options?

Yes

No

Would you like us to put the refund back on store credit, or your original payment method?

Store Credit

Original Payment Method

Comments:

(800) 832-2663
9435 N. Cut Rd.
Roscommon, MI 48653

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Ski Packages
Plan Your Visit
FAQs
Price Match Guarantee

Skis
Poles
Boots
Bindings
Clothing
Wax
Roller Skis
Snowshoes